Malaysia To China Air Freight – Shipping Details
Shipping Detials
- The electronic board channel is temporarily closed. You may opt for bulk shipping for the goods.
- You can provide us with the item detials for us to verify before shipping to our warehouse
- Parcels are sent directly to china by [Personal Name], After customs clearance and then transferred by domestic courier.
- Shipping on behalf of an personal means that one flight can only be arranged to issue one ID and information at a time.
- You must provide the front and back of your China ID card when placing your order, no other documents will be accepted. (Please contact customer service after placing your order) and the name of the ID card must be the same as the receiving information provided
- The name of the goods must be filled out in a standard way for import and export goods. and must declare the goods truthfully. to ensure the clearance and safe delivery of your goods.
- If you have more parcels than recommended for individual shipments, the warehouse will sub-package them for you to reduce the risk of confiscation.
- There are different channels for shipping to China, and they need to conform the packing specifications of different channels. Tier-1 luxury brands cannot be shipped.
- If packing specifications require repacking/separate, there will be an additional charge of RM3/box or bag (if this charge is agreed at the time of packing, the customer will be informed before proceeding)
- If there are multiple parcels for one ID card and details they will be sent out in separate shipments, expect 1-2 flights each cut off time
- If the declared name does not match the actual consignment name, the declared recipient's name and photo ID do not match, or the declared value is judged to be misrepresented or underrepresented by the customs authorities of the destination country, your goods may face the risk of customs clearance delays, customs detention, and fines, others. If the value of the goods is misrepresented or underrepresented, you will be held responsible for any violation of relevant laws and regulations; if this causes damage to our company, we reserve the right to hold you responsible.
- If the volume of the goods is greater than the actual volume, we will calculate the price of the volume weight = length cm*width cm*height cm/5000
- Using 1 kg as the unit of measurement, for example, 1.2KG will be charged as 2KG.
- Package edge length cannot exceed 1 meter
- Shipping schedule: 【Sensitive Goods】, the cut-off time is Wednesday at 12pm (to be shipped out on Thursday). 【General Goods】, the cut-off time is Monday at 12pm (to be shipped out on Tuesday) and Wednesday at 12pm (to be shipped out on Thursday).
- Due to Xinjiang is a restricted area for courier services in China, an additional charge of RM22 per kg is required for shipping via alternative courier services. (Additional charges may apply based on remote location.)
- If there is any after-sales cases, customers may be required to provide supporting materials, such as documentation, photos, videos, etc., Regarding the condition of the package at the time of receipt for verification purposes. It is recommended to take photos or videos of the goods when delivered.
- Compensation details for lost goods: 2 times the freight cost of the lost goods according to a single goods shipping fee, glass and other fragile goods are not accepted for compensation
- If there is any question, kindly contact our customer service for more details.【Service Wechat ID：deeyeecs 】
Description of each channel
- Minimum shipment: 1kg
- Shipping time: 7-15 working days, we will not be responsible for any loss of time delay caused by customs clearance delay.
- Recipient’s ID card front and back photo must be uploaded
- The value of a single shipment does not exceed RM200
- For personalised shipments, only brand new goods can be declared
- Milk powder not exceeding 1.92kg.
Adult milk powder 5 pcs
Foodstuffs 8 pcs
Healthcare products 5-6 pcs.
Bedding textiles 1 pcs
Toiletries 3-5 pcs
Stationery/Toys 2-3 pcs
Minimum Shipment Requirement: 5 kg
If the shipment is less than 5 kg, the shipping cost will be calculated based on a minimum weight of 5 kg.Itemized List Requirement: Customers must provide a complete itemized list of goods, including product names, quantities, and prices.
Included Services: Shipping costs include customs clearance services and applicable taxes.
Volumetric Weight Calculation: Volumetric weight is calculated using the following formula:
Length (cm) × Width (cm) × Height (cm) / 5000.Compensation for Lost Parcels: In the event of a lost parcel, the maximum compensation per shipment is RM200.
Optional Insurance for Loss: Additional insurance coverage can be purchased at 3% of the product’s value, with a maximum insurable amount of RM1000.
Disclaimer: The company is not liable for delays, losses, or any compensation claims resulting from customs inspections.
Tracking Information: The tracking number will be available only after the shipment has arrived in China and customs clearance has been completed.
Remote Area Surcharge: For deliveries to remote areas such as Mongolia, Gansu, Qinghai, Ningxia, Xinjiang, and Tibet, an additional charge of RM5 per kg will apply.
Land Transportation Delivery Time: 21-30 working days. The company will not be responsible for any delays or losses caused by customs clearance delays.
- Minimum shipment: 1kg
- Shipping time: 3-7 working days, we will not be responsible for any loss of time delay caused by customs clearance delay.
- This channel are sent by Fedex.
- Need to provide the receiver information in english version.
- The value of the goods can not exceed RMB1000
- Minimum shipment: 1kg
- Shipping time:7-15 working days, we will not be responsible for any loss of time delay caused by customs clearance delay.
Brands that can be shipped：ELIZABETH ARDEN 、KIEHL’S 、SHISEIDO、LANCOME、CLINIQUE、ESTEE LAUDER、NARS、YSL、Calvin Klein、Michael Kors、Coach、Tory Burch
Product categories Weight/quantity restrictions Underwear, T-shirts, skirts, pants, jeans, outerwear 4pcs Gloves, socks, hats 6pcs Lipstick, face masks, sunscreen, eyeshadow, mascara, eyebrow pencil 3 btls/1set Serums, face creams, eye creams, perfumes (ELIZABETH ARDEN, KIEHLS, SHISEIDO, LANCOME, CLINIQUE, ESTEE LAUDER, NARS, etc.) 1btl /1set Handbag, shoulder bag, chest bag (limited to brands within the second and third tier, allowable brands: YSL, Calvin Klein, Michael Kors, Coach, Tory Burch) 1pc Wallet, cardholder (limited to brands within the second and third tier) 1pc Belt, waist belt (limited to brands within the second and third tier) 1pc Electronic digital products and accessories (electronic game consoles, ear thermometers, headphones, portable speakers, etc.) 1pc Small household appliances 1pc Adult athletic shoes, leather shoes, boots, snow boots, casual shoes, canvas shoes (excluding AIR JORDAN sneakers and Yeezy Boost coconut shoes) 1 pair Adult sandals, slippers, and children’s shoes 1 pair Spectacles 1pc Low-priced watches, children’s watches, electronic watches, etc. (excluding mechanical watches) 1pc Jewelry (necklace, bracelet, bangle, ring, earrings) 1pc - Value cannot exceeding RM800
Tier-1 Luxury brands (Not allowed for shipping): Burberry、FURLA 、DIOR 、CHANEL、SKⅡ、LA MER、POLA、PINKO、KENZO、SANDRO、ARMANI、GUCCI、TOM FORD、CLAUDIE P, IERLOT、Guerlain、Victoria’s Secret、Samsonite 、DYSON 、Nintendo 、Armani、Movado、Tissot、BOSE、APPLE 、THERAGUN、Diptyque 、Balenciaga、Jo malone
- Minimum shipment: 1 pair
- Shipping Time: 7-21 working days, we will not be responsible for any delay in customs clearance.
- Price not exceed RM800
- Volumetric weight can not exceed 3kg, Volumetric weight calculation: H x W x L cm/5000
- AIR JORDAN shoes and Yeezy Boost shoes are not accepted.
- Minimum shipment: 1 pair
- Shipping Time: 7-21 working days, we will not be responsible for any delay in customs clearance.
- Volumetric weight can not exceed 3kg, Volumetric weight calculation: H x W x L cm/5000
- Only for AIR JORDAN shoes and Yeezy Boost Coconut shoes.
- The channel is temporarily closed.
Special Considerations
- Goods may be opened to verify by the warehouse at the time of packing
- To prevent misrepresentation
- Minimize the risk of confiscation
- Custom clearance status
- The processing time of customs clearance varies at different ports in China, which means that the sequence of customs clearance may prioritize shipments that were dispatched later
- According to the prevention and control measures at various ports, upon arrival in China, the goods will be subjected to disinfection and kept in quarantine for 7 days before gradually proceeding with customs clearance
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